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Shipping & Returns

Shipping Information

Thank you for choosing MagicBooks.in for your magical book needs! Please review our shipping policy to understand how we handle the delivery of your orders.

Domestic Shipping (Within India)

  • Delivery Timeframe:

Orders typically take 5 to 10 business days to be delivered from the date of purchase.

  • Processing Time:

Please allow 1 to 2 business days for order processing before shipment

  • Delivery Partners:

We partner with reliable courier services to ensure your orders reach you safely and efficiently.

  • Tracking Information:

Once your order is dispatched, you will receive a tracking number via email or SMS to track the status of your delivery.

  • Delivery Address:

Please provide accurate and complete delivery address details, including landmarks, to ensure smooth delivery.

  • Delivery Attempts:

Our courier partners will attempt delivery to the provided address. If unsuccessful, they may contact you to schedule another delivery attempt or provide pickup instructions.

  • Delivery Confirmation:

A signature or confirmation may be required upon delivery to ensure the safe receipt of your order.

  • Weekend and Holiday Deliveries:

Deliveries are typically made on business days (Monday to Friday), excluding national holidays and weekends.

Order Status and Support

  • Order Updates:

You will receive regular updates via email or SMS regarding the status of your order, from confirmation to dispatch and delivery.

  • Customer Support:

For any queries or assistance regarding your order, shipping, or delivery, please feel free to contact our customer support team. We're here to help!

 

Shipping Restrictions

 

  • Domestic Only:

At present, we only ship orders within India. We do not offer international shipping.

 

  • PO Boxes and APO/FPO Addresses:

We are unable to deliver to PO boxes or military addresses (APO/FPO) at this time. Please provide a physical address for delivery.

 

Returns and Exchanges

For information regarding returns, exchanges, or damaged/missing items, please refer to our Returns Policy.

 

Contact Us

 

If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact us at [support@magicbooks.in]

[ Mobile number- 8849952609]

 

Policy Updates

MagicBooks.in reserves the right to update or modify this shipping policy at any time without prior notice. Please review this page periodically for any changes or updates.

Thank you for shopping with MagicBooks.in! We appreciate your support and hope you enjoy your magical reading journey.

Refunds, Returns  and Cancellation

How do you handle returns?

  • You have 30 days from the delivery date to return books in unused condition ordered from support@magicbooks.in

What about refunds

  • Once we have the return, we will process the refund, or send you a new book, respectively.

  • If you purchased the subscription through the iPad app, please contact the Apple App store to request cancellation and a refund.

  • The return label is also on us!

  • Please note that shipping costs are non-refundable.

How do I cancel or change my subscription?

We hate to see you go! Did you know you can pause your subscription or switch to another plan.

  • To cancel, send an email with your contact information to support@magicbooks.in and we will process your request within three business days. 

  • To switch to another plan or age group, please send an email to support@magicbooks.in and we will process the change within three business days and ship the new books.

  • Autorenewals can be changed by sending an email to support@magicbooks.in 

  • Please note that depending on shipping and billing cycles, cancellations and all other changes can take up to 30 days

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